Reviews
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Average Rating :
Total Verified Reviews : 81
Renter Name : Baehr
Overall Rating :
Renter Location : Hayange, France
Date : 2018-02-20
Very good
Owners Reply: Thank you for your 5 star review. Hope to see you again soon.
Renter Name : Brian
Overall Rating :
Renter Location : Middlesbrough, United Kingdom
Date : 2018-01-19
We have stayed in the San Blas/San Miguel village area many times now and it is definitely our favourite location in Golf Del Sur. This was our first time in Casa Miguel (known locally as Casa Louisa) and the villa is fantastic. Only minutes from the bars and restaurants, the owners spent a lot of money on a major refurbishment and this is evident as soon as you walk through the front door. The property is tastefully decorated and furnished with quality fixtures and fittings throughout. Every room is very spacious and the four bathrooms would satisfy even the busiest of holidays! The master bedroom with en suite on the first floor has its own balcony and boasts tremendous sea views to wake up to. Even the smallest details have been thought about with stylish plates, cups, cutlery, etc; making this feel like a home from home. We spent most of our week in the very private garden which has all day sun and again is provided with excellent furniture. The Wifi is an added bonus if you have the need to stay online during your stay. If you are considering booking I would do so sooner rather than later before your dates are snapped up. Thoroughly recommended and if I could give six stars I would do so. Superb.
Owners Reply: Thank you for the wonderful review. It's lovely to hear so many people having such a great time at the villa. Hope to welcome you back soon.
Renter Name : Robert
Overall Rating :
Renter Location : Wantage, United Kingdom
Date : 2017-11-06
We arrived on time and were met by Anna, who was very helpful. The facilities were perfect for a family group.
The local restaurants and shops are within easy walking distance as is the promenade along the coast.
We all had a lovely time and will be returning next year.
Owners Reply: Dear Robert,
Thank you so much for your five star review and I am so pleased to hear that you had a lovely time at the villa. As you know we work hard to ensure that our guests enjoy their holidays, and we are very proud of this villa and its facilities. We loved having you as our guest and look forward to welcoming you back next year. With best wishes from the team at Tenerife Holiday Homes.
With best wishes from the team at Tenerife Holiday Homes
Renter Name : Kelly
Overall Rating :
Renter Location : Newport, United Kingdom
Date : 2017-10-17
Arrived early amd let our self's in, everything was fine until we realised no air con, Tenerife is usually hot all year round so thought they would of had it.
The ceiling fans were terrible in the bedrooms only room it worked properly was in the living room, the oven didn't work in the kitchen tried to use it 2 days before we left but didn't work.
Apart from that we had a great time pool area was brilliant and kept spotless.
5 mins walk to San blas we loved it 3rd time in golf del sur, would stay here again if air con was put in.
Owners Reply: Thank you for the review which is much appreciated.
The villa is not advertised as having air con and yes, whilst Tenerife has a lovely climate there is no way air con is required at the end of Oct!
You obviously had a few technical issues.....The ceiling fans all work perfectly well. In the bedrooms there is a button next to the light switch that engages the power to them. You then pull the chain on the fan to start and you can then set it too go fast or slowly. That's pretty standard for Tenerife.
I have had the oven checked and it's perfectly fine so I have no idea how you did not get it to work.......I can only assume that like the fans, you were not operating it properly.....
Next time, and for the sake of any future guest reading this, should you have any difficulties such as this please just call the local number provided. Within 2 mins they could have talked you through how to work the appliances.
Again, for the benefit of future guests, if you arrive between 9am to 5pm Monday to Friday you will be met at the villa by the housekeepers. (Who will of course talk you through anything you need to know). If you arrive outside of those hours and have any issue at all in the villa please do call. We want all our guests to have the best experience possible, not for instance go the whole week without using appliances that actually do work.
I am glad you enjoyed the villa and would return. I hope we can welcome you again in the future.
Renter Name : Elizabeth
Overall Rating :
Renter Location : Glasgow, United Kingdom
Date : 2017-09-16
Fairly comfortable.
Wasn't keen on the lounge; dark, uninviting and dusty.
Everything else was good, particularly outdoor patio area.
We had a great relaxing week.
Owners Reply: Thank you for the 4 star review. I truly cannot see how the spacious lounge with sky light and bi-folding patio doors that open out into the lovely patio and garden area can be described as dark or uninviting....! That is certainly a first for me but of course everyone is welcome to have their own opinion. I am very pleased however that you had a great relaxing week.
Renter Name : Christine
Overall Rating :
Renter Location : St Annes On Sea, United Kingdom
Date : 2017-06-11
We had a very relaxing 8 days at the villa mid-June 2017. The property lived up to all our expectations.
Very comfortable indeed. Loved the terrace where we spent a lot of time. Kitchen/cooking facilities are excellent with everything you could possibly need to cater for yourselves.
Loved the washing machine too!!
The villa is ideally situated close to lots of nice bars and restaurants and of course, very close to the relaxing walk on the front.
We would definitely recommend this property to other guests.
Owners Reply: Thank you for the lovely review. It's great to see so many 5 star reviews coming in. We really do our best to give our customers the most enjoyable experience possible in the villa.
Hope to see you again.
Renter Name : Kirstine
Overall Rating :
Renter Location : Maidenehad, United Kingdom
Date : 2017-05-28
Perfect family break. Great location close to shops restaurants etc. Plenty of space and bathrooms and nice to have some private garden space to relax in. Lovely shared pool close by which was never crowded. Hope to return soon
Owners Reply: Dear Kirsty,
Thank you so much for your five star review and I am so pleased to hear that you had a lovely time at the villa. We work hard to ensure that our guests enjoy their holidays, and we look forward to welcoming you back very soon.
With best wishes from the team at Tenerife Holiday Homes
Renter Name : Llinos
Overall Rating :
Renter Location : Llangefni, United Kingdom
Date : 2017-04-15
Excellent villa with everything as advertised. The area is ideal if you want to have a quiet time but with plenty of restaurants, bars and a mini mart which is open from 8am-10pm 365 days within a 5 minute walk. Go to Gullivers for a stunning steak and another must is a walk over to Los Abrigos and a visit to any of the fish restaurants on the quay. The villa is only 15mins from the airport and although it's on the flight path this does not have any effect. If you have children a visit to Siam park is recommended and a thoroughly good day out. The only downside we found was that the communal pool was salt water. Takes a bit of getting used to! We would definitely recommend this villa as it's ideal for a family. We hope to return! Thanks to the team at Tenerife Holidays for making it all so easy.
Owners Reply: Dear Llinos,
Thank you for your email and we are pleased to hear that you enjoyed your holiday at the villa. We agree that a visit to Los Abrigos is a must! It is so nice to hear that the time, effort and expense we put into the villa is providing exactly what we want for our customers.
We hope to welcome you back to Tenerife soon! With best wishes from the team at Tenerife Holiday Homes
Renter Name : Eileen
Overall Rating :
Renter Location : London, United Kingdom
Date : 2017-04-08
We were attracted to Casa Miguel because we were a party with young children and wanted the safety of a closed garden. We hadn't expected the bonus of a small paddling pool, buckets and spades. The swimming pool is delightful and, again for us, totally safe as it is not attached to the house. It was never crowded. The house had everything we needed, including a good wifi connection, and we were all very comfortable. Local shops and restaurants are 2 minutes along the road and there is the most wonderful fish shop in the next village, just 20 minutes walk along the beach. We had a slight hiccup with the beds when we arrived, which was quickly put right by the agent We are already talking about booking up again for next year.
Owners Reply: Dear Eileen,
Thank you for your lovely review. We are so pleased that you had a great time in the villa, and enjoyed the swimming pool. The fish shop sounds like a good find! We work hard to ensure that our guests enjoy their holidays in the villa, and look forward to welcoming you back next year. With best wishes from the team at Tenerife Holiday Homes.
Renter Name : Jim
Overall Rating :
Renter Location : Ardersier, United Kingdom
Date : 2017-03-19
Great accomadation in a great area. Everything you want in a holiday rental
Weather was cold for the first 5 days and this kept us in a few times so some more tv stations would have helped but other than that the house was great
Owners Reply: Thank you very much for the 5 star review and I am glad you enjoyed the villa and the area. The TV receives BBC1, 2, ITV, Ch4, Ch5 and a couple of film channels.
Hope to welcome you back to the villa again in the future.
Renter Name : Brenda
Overall Rating :
Renter Location : Leicester, United Kingdom
Date : 2017-02-11
This villa lies in the quiet and well maintained San Miguel Village area - properties are mainly owner occupied or rented either privately or through management services. The San Blass shopping precinct, restaurants and the sea front promenade are just a stroll away. A 20 minute walk along the promenade links the villa to the marina in one direction and to Los Abrigos in the other. The area is perfect for families and friends seeking quiet day times with a good choice of restaurants and bars within easy walking distance.
We were welcomed on arrival by the agent, shown around and given contact details in case of emergencies. The villa was lovely, spotlessly clean and well equipped for a large family or group of friends. Rooms were spacious and with the luxury of a bathroom for every bedroom, two being en suite. The upstairs bedroom overlooks the sea and the patio is in full sun throughout the day. Towels were provided for bathroom use, but not beach towels (we had been informed of this and so it was not a problem). There was free WiFi in the villa - it was a little slow but worked well enough for our holiday needs.
We loved the privacy that the front patio and lawn areas offered. Despite being within a terrace of villas, we felt very secluded because of the foliage surrounding the plot which provided excellent screening on all sides. The outdoor area was well furnished and comfortable and in sun throughout the day. There was shade available under the veranda, and on the lawn at different times of the day as the position of the sun changes. There was no intrusive noise from either the street or neighbours. Despite being close to the airport we did not find aircraft noise to be a problem.
The San Miguel Village private communal pool is just a 200 yard stroll across the road and overlooks the sea. A resident access key card is provided at the villa. The pool was heated enough to be comfortable to swim and the grounds were beautifully maintained with plenty of space and sun beds for all.
We have enjoyed a lovely break and hope to return to this villa again in future.
Owners Reply: Thank you for the lovely review and I am glad you would like to return again in the future. We are finally getting there with the internet service. The wi-fi is now receiving a good reception around the villa. We are now working with the supplier to reach the 20mb speeds that we are paying for. Technician due end of Feb. I hope we can see you again soon.
Renter Name : John
Overall Rating :
Renter Location : Birmingham, United Kingdom
Date : 2017-01-11
We had a lovely stay at this Villa in January 2017. The description of the Villa is fairly accurate with minor attention needed to bathroom lighting downstairs which we advised the agents about.
The kitchen is as described and so is the lounge......bedrooms are large the best is the upstairs with lovely sea views.
The garden is well tended so very pleasant to sit outside and it is very private and sheltered. The whole area is very green and contractor gardeners are maintaining the area including the villa.
There is a private communal pool area with plenty of sunbeds .....its for residents only protected by cardkey entry.....again its only a few hundred yards from the villa if that.
There was a boiler issue whilst we stayed and although we did not know about the problem it was fixed within hours by the agent Tom (old replaced with new...brilliant) who happened to call to work on the WIFI which is still a bit flaky.
The area is very quiet and safe with shops within a few hundred metres and a choice of restaurants to suit all tastes....no noisy night clubs or bars.
There are lovely coastal walks across from the villa (which does have sea views...best from upstairs.)
The villa is very close to the airport but you don't really hear the aircraft as they pass at the back of the villa by some distance so not really a problem. We would recommend the villa for families / couples and and those that want a nice area to enjoy a relaxing break.
We would stop here again as the area and the villa had all that we needed.
Owners Reply: Thank you very much for the lovely review. I am glad you enjoyed the villa and the area so much you would like to return.
The cleaners noticed the boiler was dripping so to be on the safe side, and to make sure you were not inconvenienced we decided to replace it straight away. This is a good example of the excellent service the on-site staff offer. (We have also resolved the light issue in the downstairs bathroom).
The telephone point in the villa is right at the very back, and the villa has very thick walls which is why the signal was not great at the front. We have now placed an amplifier in the front room so the signal is fine.
We believe San Miguel Village is one of the best looked after parts of the resorts. As you say, it's very green and really well maintained by the gardeners.
Thanks again for the review and hope to welcome you back.
Renter Name : Gillian
Overall Rating :
Renter Location : Blackpool, United Kingdom
Date : 2016-12-27
Lovely, spacious, comfortable and exceptionally clean property in an excellent area. A true home from home. Met when we arrived by a lovely lady who was very helpful. Linen and towels changed mid-stay which we didn't expect. There was only 3 of us staying this time and we all enjoyed the villa. There was even extra duvets, pillows and blankets in the cupboards if they had been needed. Our measure of any villa or hotel is the state of the bathrooms and these were exceptionally clean and well appointed, as was the kitchen.
2 minutes walk from San Blas commercial centre with the supermarket and shops for everything you need, including a bank, doctors, island tour office, car rentals and a pharmacy. Plus restaurants galore to cover all food tastes. Our favourite is the Plaza Breeze owned and run by lovely english ladies for whom nothing is too much trouble and do an excellent breakfast.
Across the road from the villa is a one minute walk to the seafront with lovely walks either to the marina to the right or even to Los Abrigos to the left (about a 20 minute stroll). It is a bit hilly in either direction and not really suitable for wheelchairs but there are alternative routes.
For excellent and authentic Canarian seafood a trip to Los Abrigos is a must. You can even watch their fishing boats go out very early each morning from the upstairs balcony of the villa and watch their divers collecting clams every day from the rocky seafront by the villa.
If you like wine we recommend going on one of the trips to the vineyards. Not the cheapest of trips but you get to see the island, visit 2 vineyards with wine tasting at both, lunch included and short stops in La Lugano and Candeleria. Well worth the price.
We did hire a car but with the excellent bus services and all the trips you can book, a car is not really necessary and have already decided not to bother on our next trip.
Yes, Golf del Sur is only 10 minutes from the airport and therefore under the flightpath, but with Casa Louisa being at the bottom of the area, you rarely hear the planes flying overhead.
All in all I heartily recommend this villa for any family or couple or group. We will definitely be staying here again if it is available when we next book. Otherwise we will be booking another of Jon's villas as this is the second time we have used his company and find them to be very reliable and helpful.
Owners Reply: Hi Gillian,
Thank you for the lovely review and I am so glad you had a wonderful time. It is so nice to hear that the time, effort and expense we put into the villa is providing exactly what we want for our customers.
We hope to see you again in the future.
Tenerife Holiday Homes
Renter Name : Robert
Overall Rating :
Renter Location : Wantage, United Kingdom
Date : 2016-11-07
Very nice property, all we could ask for other than the internet service which even though one pays additionally is much worse than the service one receives for free in the local restaurants. Hardly a day when we did not have problems.
Other than this rather significant irritation all other aspects of the holiday home are good.
Owners Reply: Thank you for the 5 star review and I am very glad you enjoyed the villa. So much so that you have booked again for next year.
Apologies about the internet service. We were using a company that provides a local hot spot that meant clients had to pay to get online. However having had feedback from the last few guests that this service is becoming unreliable I have now invested in our own phone line with our own 20mg broadband / wi-fi. So when you come again next year you will have no such issues.
We are very proud of the villa and will always listen to feedback in order to improve our clients experience of it.
Renter Name : Teresa
Overall Rating :
Renter Location : Coalville, United Kingdom
Date : 2016-10-31
We had a fabulous stay. The Villa was everything we needed especially the private garden so our little 2 and 3 year olds could run around and play safely. The pool was great especially the little pool for the children as again they were very safe to play in it, just a little cold. Not too far away either, only took a couple of minutes to get there. Also I felt safer with the pool being separate from the villa. The place was not too overcrowded which was nice. The only little negative I would have would be the fan in the double room downstairs was very noisy so we could not use it. Also I dont think the fans would be enough for us if we went during a hotter part of the year. All in all though we had a fantastic time and wish we could have stayed longer. Thank you to everyone who made our first Villa experience a good one and a special thank you to Jon who was very patient with me whilst I was firing all sorts of questions at him. Mark and Teresa.xx
Owners Reply: Thank you for the lovely 5 star review. We do our utmost to keep the villa as comfortable as possible for our guests and also to offer the best service possible.
We have resolved the clicking noise with the fan in the bedroom.
Many thanks and hope to see you again in the future.
Renter Name : Kat
Overall Rating :
Renter Location : Epping, United Kingdom
Date : 2016-09-15
A lovely house, with lots of space. The location is perfect. The property would benefit from some updating - some sockets are not working and the ceiling fans don't help that much in. +35C heat. Overall -a very nice place.
Owners Reply: Thank you for the review which is much appreciated. I didn't know about the sockets but I have had an electrician in and he has fixed the two problem areas. Sorry about that.
Unfortunately you did visit during a heatwave and experienced unusual temperatures. Any property in +35C heat is going to feel pretty warm I am afraid. I was there with the family during August and it was 27-28C - which is the normal temperature in the summer - and it was very pleasant.
I am glad you felt the villa was a very nice place and the location is perfect. We try our hardest to keep the villa as well maintained as possible for our guests. Our excellent reviews date back many years now so hopefully it is clear to future guests that we will always act on guest feedback and offer the best service we possibly can.
Thank you and I hope to see you again in the future.
Renter Name : Suzanne
Overall Rating :
Renter Location : Waterlooville , United Kingdom
Date : 2016-08-21
Lovely spacious house with everything you need. Pool is just over the road and great. We went peak season and there were always sunbeds available and never felt crowed. Nice walks in the area and variety of restaurants. Music every evening - a little cheesy but friendly. Would say car hire is needed and short drives to Las Americas, Los Cristianos etc. with more to see and do.
All in all, great holiday :)
Owners Reply: Dear Suzanne,
Thank you for your review. We appreciate your feedback and we are glad you had a lovely time in the villa. We work hard to make sure that the villa has everything our guests require for a lovely holiday. If you would ever like to return to Tenerife please do not hesitate to contact us. With best wishes from Tenerife Holiday Homes.
Renter Name : Christine
Overall Rating :
Renter Location : Chelmsford, United Kingdom
Date : 2016-08-02
This is a lovely villa, in a lovely location on the Golf. It was ideal for our extended family group, with plenty of room. Very clean and well equipped. Beds were comfortable, as were the sofas, with plenty of room for everyone. Good to have one bedroom upstairs for us grandparents, and the others downstairs for the rest of the family! Mozzy nets at windows were a great idea, too. The garden is great and well tended, as is the surrounding area. Plenty of patio furniture for us all. The pool area is fabulous, the pool large, but could do with a few more sun beds! The grandchildren loved the pool. We did encounter a few snags whilst there, but they have been sorted now. All in all, would thoroughly recommend this brilliant villa and would definitely book again,
Owners Reply: Dear Christine,
Thank you for the review. We are glad that you had a lovely time at the villa and loved the location! We do our best to keep the villa as immaculately as possible for our guests. If you would ever like to book the villa again please do not hesitate to contact us. With best wishes from Tenerife Holiday Homes
Renter Name : Miriam
Overall Rating :
Renter Location : Solihull, United Kingdom
Date : 2016-03-29
Lovely open plan villa. A bit echoy due to the tiled floor throughout. Well stocked kitchen with glass and crockery. Could do with a sharper knife and 1 more saucepan and oven dish would be helpful for a larger party, but we cooked a couple of nice meals while we stayed.
Clear instructions in a welcome booklet would of helped with settings for appliances. Dishwasher and washing machine worked well. Needed some assistance with cooker which was provided quickly.
Wi-Fi was available, but payable locally, but for some reason we couldn't access it, but we didn't try too hard to resolve it as again it was due to unforeseen circumstances that this wasn't fully explained to us on check in, so don't think this will usually be a problem.
Showers were great and all 3 were able to be used at the same time and nice and hot and nice to have 2 baths for the kids.
Enough seating for everyone.
Master bedroom with balcony was lovely and beautiful views.
Location was great for us. We used the well stocked, supermarket daily which was a few minutes away. The supermarket had a great range of fresh food and all essentials at reasonable prices.
Gorgeous restaurants and small café and bar in walking distance, like 2 minutes.
We walked to the nearest black sandy beach and swam in the sea. The walk is a bit difficult over pebbles and rocky paths and up and down steps and slopes, about 15minutes stroll. We had young children 2 and 4 with us so may of taken longer, but the children were able to walk it and it was an adventure.
It is a nice walk along the coast to the marina where we went on the submarine (quite expensive, but kids liked it and needs to be booked). The coast views are nice and we searched for lizards, which were all along the rocky gardens. The walk to the marina took about 28 mins, but again with young kids and again the walk does have a steep walk and some rocky/sandy parts.
The pool was perfect size and only 1 minute walk away, which was ideal. it wasn't that busy when we went at Easter so we had sun loungers to use and space to play bat and ball. It is salt water, so take some bottled water to wash your mouths out.
Really enjoyed our stay.
Owner or agent replied quickly to us and due to unforeseen circumstances the check in wasn't ideal, but alternatives were made, and other issues were taken care of by phone and by a local agent who was English and helpful. A welcome booklet would be ideal for future occasions should unforeseen circumstances arise again.
Owners Reply: Thank you very much for the feedback which is much appreciated. We have added some sharper knives and some saucepans.
The Wi-Fi seems to be working absolutely fine.
For future reference where possible the management company will try and meet guests on arrival (or pop around the next day) so guests are made comfortable and all appliances can be shown.
The swimming pool was very salty but the community have just changed the constitution so there is far less salt now. It is much more pleasant kept very clean and also heated to a very nice temperature.
I hope to see you again soon.
Renter Name : Christina
Overall Rating :
Renter Location : Glasgow, United Kingdom
Date : 2016-03-10
Lovely large Villa with plenty of space for all. Nice secluded garden for sunbathing and a sea view. Close to sea front, shops and bars and restaurants.
Owners Reply:
Renter Name : Ronald
Overall Rating :
Renter Location : Coventry, United Kingdom
Date : 2016-02-23
Have just arrived home from a week at Casa Maria, or Casa Louisa, as it is known locally. We took my wife's elderly mother with us and the house was just what we had asked for. Mum had a downstairs bedroom and en suite bedroom, and we had the upstairs bedroom and bathroom.
There is so much room inside the house, ideal for a large group of family or friends.
Lovely private garden and patio, despite being on a residential road. Just a short walk to the local square of San Blas, with restaurants and an excellent supermarket, so no need to travel anywhere outside the area.
Larry, who is the keyholder, was very accomodating, allowing us a later checkout than 10 am due to Mum's mobility.
The swimming pool is well placed, and plenty of sun loungers, although quite exposed, with people walking past on the coastal path. Although water is "heated", I didn't find it very warm at all.
Would return to the house again as couldn't really fault it.
It would have been helpful to have more details re appliances in the house, rubbish collections etc and local facilities.. We only found the instructions for the cooker, dishwasher and washing machine in a drawer, the day before we left.
Ron
Owners Reply: Thank you so much for the lovely review. I am so glad you had a great holiday at the villa.
I appreciate the comments about the instructions for the appliances and now all future renters will now that they are in the kitchen drawer. Larry will also be happy to go over how to use the appliances either face to face or over the phone.
The only one small thing I would slightly disagree with is about the pool. I was there just over a week before you arrived (early February) and used the pool. The thermometer was showing a healthy 25 degrees which I believe is pretty good and standard for this time of year. I also stopped for one night in the hotel next door (4 star Da Vinci Golf Hotel) and the pool was around the same temperature. I don't think a pool will ever be tropical in February but I certainly believe it better than average.
Thank you so much again for the review and I do hope we can help you again in the future.
Renter Name : Mulin
Overall Rating :
Renter Location : London, United Kingdom
Date : 2016-02-15
Thank you for a lovely stay, the villa was big and spacious and had everything we needed with a few exceptions.
The rooms were lovely and big, every room had a bathroom amazing.
The little enclosed garden was perfect for our little family, sheltered from the strong winds we had for the first few days, the cliff top walk, the communal pool (for proper swimming brilliant) were seconds away from the villa, the shops and restaurants and even a hidden playground for the kids 2 min walk.
The exceptions being - could do with an up to date TV as we had to keep changing the scart lead for the DVD.
This is constructive criticism, the place was generally clean, but there were items that had seen better days and really could do with replacing which may give the appearance it is not as clean as it could be.
Everything was functional, but the tea towels were really for the bin, bathroom linen were getting a bit worn and lastly some of the cutlery had also seen better days - I think some of the contents of the villa could do with an update - apart from that we had a brilliant stay and would definitely stay again if you could update the items mentioned
Owners Reply: Thank you very much for the review which is much appreciated. Actually I managed to fit in a visit myself - for a long weekend, departing on the morning you arrived. I want the villa to be kept to the highest standards and for renters to have the best possible experience in the villa possible.
My observations were exactly the same as yours and I agree with your feedback. As I was only there for the weekend I was very limited in what I could do but left money and a list of improvements with my management team. Since then we have bought fresh towels and linen, new crockery and cutlery, a new flat screen TV plus a few other miscellaneous items.
I am sorry that these items were not in place in time for your week but I am glad you still had a lovely time. It shows the importance of regular visits by myself (that I will continue to do) and that feedback will definitely be acted upon. (Although in this case it already had been!).
I was really pleased to read the review from the next client who had the benefit of these small improvements.
Thank you so much for the very constructive review that I totally agree with and hope I can be of assistance to you again in the future.
Renter Name : Cedomir
Overall Rating :
Renter Location : Novo Mesto, Slovenia
Date : 2016-01-11
In general very well. Yet some issues with electricity - wiring wrongly done in the last bedroom, so problems with switching lights on and off. You should call a technician to solve it.
Also no bedside lamps there.
Cleanliness of bathrooms not up to a standard as expected.
Thx.
C.Jakovljevic
Owners Reply: Thank you for the feedback. There are actually no issues at all with the lighting in the back bedroom. There are two switches and one overrides the other. So if the main switch is off the other switch doesn't work! (That's Tenerife for you!). That's pretty standard for lighting circuits such as this. I will however mention this to my caretaker so when he meets future guests on arrival he can point this out to them.
I have been using my housekeeper for nearly 10 years and never once have I heard or seen anything negative about the cleaning. She normally does a fantastic job and you can see that in all the other reviews. I will of course mention your issue to her.
My father was the next guest after you and he said the villa was spotless so hopefully this was a one off.
Thank you for the feedback which is always welcome. I do my best to make sure the villa is prepared to the highest standard possible and can't wait to come out myself in 3 weeks time!!
Renter Name : Kevin
Overall Rating :
Renter Location : Barnsley, United Kingdom
Date : 2015-10-14
We have spent many holidays in Tenerife and like the area this villa is in. The villa was lovely and clean, easy key "pick up and drop off". Villa contacts very friendly and informative. The pool was good. When we were there the Island was subject to a lot of storms - with monsoon type rain and very warm temperatures, however this did not stop our enjoyment of the holiday especially as the villa had such good facilities.
Thank you for a good holiday experience.
Owners Reply:
Renter Name : Frederik
Overall Rating :
Renter Location : Sollentuna, Sweden
Date : 2014-12-27
This is a lovely villa!
The villa was well equipped and in a nice quiet location but still very close to San Blas shopping centre with bars, restaurants and supermarket. The only issue we had was with the WIFI access, the Internet connection was intermittent
and frustrating slow most of the time.
We would most certainly stay again and wouldn’t hesitate recommending the property to any anyone in the future.
Owners Reply: Thank you very much for the review. The internet will never be as quick as home in Tenerife but I have contacted our supplier and they have upgraded the service to be as fast as possible.
Renter Name : Kate
Overall Rating :
Renter Location : Oxford, United Kingdom
Date : 2014-10-25
This is a lovely villa. We have stayed here twice now. The first time we were so impressed with the villa we decided to go there with the family. We were a party of three generations from teenagers to over 60s. We are also familiar with San Blas, as we have been there half a dozen times. It has everything you could want, yet is small enough to be peaceful. The staff at the bars and restaurants remembered us from last year. The villa is very spacious and well .equipped. The pool is large and offers an opportunity to swim, sunbathe and make acquaintances/friends. If you are wanting the TV and wifi, to be the same as at home, you will be disappointed. The signals are weak, but on holiday who needs it? Buses run regularly to Los Cristianos where there is a lovely beach with watersports and boat trips to watch the pilot whales and dolphins. All in all a very good time was had by all.. I recommend this villa to everyone who asks. Many thanks to Jon and Louisa.
Owners Reply:
Renter Name : Debra
Overall Rating :
Renter Location : Leeds, United Kingdom
Date : 2014-07-24
Just returned from a 2 week stay at this villa and dont have any complaints regarding the villa. The villa was clean, spacious and had everything we could ask for. The Villa is situated in a great location with all amenities a 2 minute walk away. A couple of the ceiling fans in 2 of the bedrooms werent working which we did email the management company about this so hopefully these will be repaired asap. One thing to mention is the pool although clean and tidy it is a salt water pool which wasnt an issue with the adults but the children didnt like it too much and it wasnt mentioned in the advert.
Just a point to mention regarding check out, it is a 10am check out and if like us who had an evening flight we wasnt able to cant keep the villa on due to someone coming in straight after us and once you have checked out there is no where to store bags, use pool, change etc. We did manage to book into the Aguamarina Golf Apartments for 1 night so we had the use off the pool and changing facilities which was a great thing having 3 young children.
Owners Reply:
Renter Name : Owen
Overall Rating :
Renter Location : Norwich, United Kingdom
Date : 2014-03-08
We stayed as a group of 7 cyclists for a weeks training. The resort of Golf Del Sur had everything we needed and the local supermarket (2 minutes walk) was large enough to provide the majority of what we needed. The pool is a couple of minutes walk and is accessed via a gate card. It was always very quiet and great for using for training (approx. 20 metres). It was very salty though and left goggles thick with salt. There are adequate sunbeds at the pool and it is a great place to relax and soak up the sun.
The property itself is a good size and well set out. There is a very large open plan living area split over two levels which was ideal for our group. The garden is very private even though there are adjoining properties. For our group having four separate bathrooms (one for each room) was ideal although you cant use the upstairs shower when one of the downstairs ones is being used. The kitchen is well stocked although in common with most rentals the sharp knives werent. There are a few oddities such as the only way we could get the dishwasher to work was by pressing the cancel button! Im sure Larry the caretaker would have shown us these but unfortunately Larry had been called away on an emergency and therefore we didnt meet him on arrival and simply let ourselves in to the property. We had a few issues with lightbulbs and towels. One room had no light but a phone call to Larry resolved this, it turned out that all four bulbs had blown. We were also not provided with sufficient towels but again Larry was able to resolve this and extra towels were dro pped off a couple of days later (miscommunication between the booking agent and caretaker over number of people staying was the reason given).
The property is tiled throughout but this does mean that you can hear everything throughout the building and I mean everything! This can be an issue as the upstairs bedroom and bathroom do not have any doors.
The final issue we had was with the wifi access. It is made perfectly clear that the wifi is provided by an external company and a contact number is given for them. However, I personally feel that this is a bit of a cop out. The wifi connection, which we paid extra for, was intermittent at best and completely not working for the last day and a half. When using GPS to plot routes for cycling the lack of wifi was frustrating but I wasnt prepared to spend my holiday trying to sort out the problem with an external company. The local supermarket offers free wifi anyway.
Overall there were a few minor niggles with the property but Larry was efficient and got them sorted. The property is in a good location with good facilities and for the price I would definitely consider staying there again.
Owners Reply:
Renter Name : Lorraine
Overall Rating :
Renter Location : Inverurie, United Kingdom
Date : 2013-11-16
Very good location, close to bars and restaurants. Pool area very tidy and the pool was indeed heated. Although the villa was not described as luxury it could benefit from improved bedding and brighter decor as it is quite dark inside. The outside area is also much smaller than expected with provision of only two loungers yet the villa sleeps up to 8. Thankyou
Owners Reply:
Renter Name : Karen
Overall Rating :
Renter Location : Tayport, United Kingdom
Date : 2013-11-09
Spacious Villa easily accommodating our party of 5 adult family members. Great to have bathrooms available for all. The location of the property was ideally situated for walks to any area of the Golf and further for bars and restaurants. The villa was well equipped and situated in a quiet location. Great assistance and support from John after we booked with a couple of requests we had. He was always prompt to reply. We would most certainly stay again and wouldnt hesitate recommending the property to any anyone in the future. Will certainly look to book again for any other family breaks when we return to the area.
Owners Reply:
Renter Name : Anthony
Overall Rating :
Renter Location : Oxford, United Kingdom
Date : 2013-10-05
We love this villa and would love to go again with the grandchildren. It is an easy walk to San Blas which is a good area for bars and restaurants. All the excursions pick up really close by. 100% brilliant!!
Owners Reply:
Renter Name : Philip
Overall Rating :
Renter Location : Egremont, United Kingdom
Date : 2013-06-14
we were a party of 5 travelling on a golfing trip from 14th - 21st june...the location of the property was ideally situated near san blas shopping centre , bars and restaurants. the villa was well equipped and also in a nice quiet location.
we would most certainly stay again and wouldnt hesitate recommending the property to any other large parties of 8 holidaymakers or less.
Owners Reply:
Renter Name : Mary
Overall Rating :
Renter Location : Onchan,, United Kingdom
Date : 2012-06-15
This was excellent villa, in a perfect area, really nice friendly local pubs, and cafes. I cant wait to go back, booking now again :)
Owners Reply:
Renter Name : Carl
Overall Rating :
Renter Location : Sheffield, United Kingdom
Date : 2012-03-10
The Villa is huge and absolutely spotless. 4 Rooms and 4 Bathrooms makes all the difference. We went in the off season (March) and got a crcking deal. Would recommend...
Owners Reply:
Renter Name : Dawn
Overall Rating :
Renter Location : Singers Glen, USA
Date : 2012-01-01
The villa was ideal for our family. There was plenty of room for everyone and the closed in, grassy yard was wonderful with three children. There were stores and restaurants nearby and the walkway along the ocean was great.
It would have been nice to have some kind of coffee machine. There was a hot water heater for tea, but no carafe for the Mr. Coffee. Also, a few nice pots and pans would have been good for cooking in.
There were no instructions for the internet so we had to call the emergency number, but within 12 hours we were online.
A restful, lovely holiday at Casa Louisa!
Owners Reply: Thank you for the very nice review. There is a carafe for your coffee so I assume you must have missed it! We used the villa ourselves the week before christmas and cooked every night with the saucepans provided but we have bought some new ones. The instructions for how to use the internet were on your arrival instructions sent to you prior to your arrival. However, I am thankful to the onsite staff who were able to help you out on Christmas Eve and get you online. I am glad the villa was ideal for you. We are very proud of it and regularly come backwards and forwards to both enjoy it ourselves and to make sure it is well maintained for our guests.
Renter Name : Jenny
Overall Rating :
Renter Location : Bolton, United Kingdom
Date : 2011-08-30
Lovely 4 bed villa. The villa was far more spacious than we expected and the furnishings were to a high standard. We had everything we needed regarding pots and pans etc and it was nice to have a few essentials (carton of milk, tea bags, sugar sachets) in place for when we arrived. The location of the villa was excellent, just a few hundred yards from the sea and communal pool which was lovely, and a short walk to shops, restaurant and bars. We would definitely stay again.
Owners Reply:
Renter Name : Alasdair
Overall Rating :
Renter Location : Offendorf, France
Date : 2011-05-29
Jon and Louisa have a great place, beautifully equipped and maintained and just what we were looking for. Some brochures or websites give an overfavourable description of properties or flattering photos, but this was 100% accurate and it was as good as the website/pictures said it would be. We had originally intended to book a villa in Los Cristianos but due to a mix-up over availability we had this villa in Golf del Sur suggested as an alternative. What a stroke of luck that was! Only minor criticism was that the internet was a bit slow and some websites wouldnt even open, but some of the "locals" we spoke to just sighed and said "ThatsTenerife for you" and we were on holiday so not a great disaster that we all spent less time than usual surfing. Jon told me afterwards that there are imminent plans to double the internet speed. The resort itself was pretty quiet in early June but that suited us perfectly, and we were within 5-10 minutes walk of a large number of restaurants, some of which were ridiculously cheap but all of which were OK. There was plenty of space in the villa for our party of 5 adults and 1 14 year-old, and the large pool across the road was fine too. Definitely an experience to recommend and to repeat! Thanks again Jon and Louisa.
Owners Reply:
Renter Name : Evelyn
Overall Rating :
Renter Location : Arbroath, United Kingdom
Date : 2010-09-23
This is a beautiful villa renovated to a high standard, spotlessly clean and well appointed throughout. We used all 4 bedrooms and everyone was happy with their accommodation and it was really good to all have our own bathrooms. The villa is in a lovely quiet residential area, with easy access to cliff top walks, restaurants and to the square where there are shops and a wide selec tion of eating places, some with entertainment available nightly. The pool is beautiful and mostly you have it to yourselves - but beware - it is very cold, not for the faint hearted!
We had 2 disabled members in our party and this was an ideal place for us to be based. In particular we loved having the garden which is very sheltered and private.
One teensy criticism - 2 broken garden chairs let the high standard down - better to have removed them than lower the tone.
I would easily recommend this accommodation for families or any generation. I would love to come back again one day.
Jon and family - you have a beautiful home.
Thank you.
Owners Reply: Thank you for the lovely reive and I am glad you had a lovely time at the villa.
I had no idea there were two chairs broken by the previous guests (very frustrating) but these have now been replaced. Next time just give me a call and I would have sorted out ASAP.
Hope to have you back again soon.
Renter Name : Ann
Overall Rating :
Renter Location : Caerphilly, United Kingdom
Date : 2010-07-20
Clean and comfortable villa, in a great location, with a nice garden. My minor criticism would be that the kitchen equipment could be increased with a little more thought spent on pans, cutlery and dishes. The iron was temperamental, I later discovered that this was dependent on which wall socket you used.
Good size swimming pool which was never overly busy (July) also a good size toddler pool. Pool and the grounds were well maintained.
This was a lovely property and I would use it again.
Owners Reply: Thank you for the feedback. At our visit, almost immediately after yours. we did a full audit of the kitchen, buying some new glasses and saucepans.
The iron and all the sockets work perfectly fine.......
Glad you mention the property is lovely and that it was very cleana and comfortable.
Renter Name : Helen
Overall Rating :
Renter Location : Glasgow, United Kingdom
Date : 2010-05-23
We were changed to this property at the last minute because there was aproblem with the one that we had booked however the change was definitelty to our advantage and we had a lovely week here. The villa was perfect. Lots of space and felt very fresh and cool inside. It is well kitted out and has everything you need for a family hioliday. The secluded garden and patio area are lovely and you get all day sunshine but always with an area of shade if the sun becomes too much. It would be perfect if you are holidaying with a young family. The pool area is also great. Nice and quiet and very clean but was a bit more breezy when we were there. The villa is very close to the San Blas centre but it is still very quiet. Would recommend Gullivers as the food is lovely although a wee bit more expensive than some of the other restaurants. This is the 2nd time Ive used Tenerife Holiday Homes and I have found Jon and his team very helpful on both occasions. I hope to book more holidays through them in the not too distant future.
Owners Reply:
Renter Name : Paul
Overall Rating :
Renter Location : Utrecht, Netherlands
Date : 2010-04-02
Very clean and spacious villa with excellent outside space - ideal for relaxing in the sun.
Lovely area. Nice and quiet yet the resort centre is just around the corner.
Highly rate this villa and would recommend to anyone. Hope to return.
Owners Reply:
Renter Name : Pauline
Overall Rating :
Renter Location : Warrenpoint, United Kingdom
Date : 2008-07-06
This villa was excellent from the point of view close at hand to Sian Blas Square where you could dine in various restaurants, all excellent, good entertainment. The pool in garden surroundings for san miguel village residents only was excellent. The villa had a lovely garden with patio area and sunloungers for your own use, great for families with children of all ages.
I would definitely be back to this villa sometime in the future. The owners have a lovely second home and is well looked after by their english friends who maintain the property for them.
Owners Reply:
Renter Name : Gwen
Overall Rating :
Renter Location : Peebles, United Kingdom
Date : 2008-04-22
The villa was everything me and my family could have hoped for.
Modern, very spacious, sparkling clean and a beautiful and very relaxing setting.
For the 1st week we mainly lazed in the sun in the garden and whilst it was so peaceful it is amazing that the resort centre is only a 2 min walk around the corner! (We would recommend Gullivers Grillhouse as one of the best restaurants around!). We also loved the sea front pool and took the occasional dip when we got too warm!
On the 2nd week we decided to be a little more adventurous and booked some excursions from the shop in the resort centre. Mount Teide was incredible and we also enjoyed the day to Loro Parque too.
Overall we had a fantastic holiday. This was the first time we have booked a flight and a villa separately and it worked perfectly! The communication from Jon and his team both prior and during our visit was exceptional. Thank you! We shall definitely be returning to this villa.
Owners Reply:
Renter Name : Kulej
Overall Rating :
Renter Location : Swinoujscie, Poland
Date : 2008-03-15
Very good situated, full privacy guaranted,very good equipped.Highly recommended for rent.
Owners Reply:
Renter Name : James
Overall Rating :
Renter Location : Wigan, United Kingdom
Date : 2008-02-10
Gorgeous villa, modern, clean and spacious. Plenty of room for our family of 7. Lovely to have a bathroom per bedroom.
Very children friendly and most of all safe.
Lovely quiet location, beautiful sea front pool yet just a short walk to all amenities.
It's great to come across a villa like this where we know when we book again and we hope to in the near future.
Service from Jon and his team was excellent.
Owners Reply:
Renter Name : Perry
Overall Rating :
Renter Location : Addlestone, United Kingdom
Date : 2008-02-01
A lovely villa and a fantastic holiday.
The villa catered well for all 7 of us. Plenty of room for all of us to relax in the huge living room. Also, having a bathroom per bedroom was excellent.
The villa is in a lovely sea front location, nice and quiet but penty of shops, bars and restaurants are literally just around the corner. There is also a nice sea front stroll along to the new marina at the other end of the resort where there are more very nice restaurants.
We found Golf Del Sur to be a very relaxing area with plenty to do without the commercialism of the bigger resorts.
Incidentally, correspondance from the owner / management company was first class throughout.
Owners Reply:
Renter Name : Jane
Overall Rating :
Renter Location : Isle Of Man, United Kingdom
Date : 2007-12-21
We stayed at this villa for a month so it was important we had all our home comforts. Well we weren't dissapointed! We couldn't believe our luck when we arrived - a beautifully furnished villa with plenty of space, a well equipped, kitchen and a bathroom per bedroom!! Just what the doctor ordered!
We weather was gorgeous and we spent many a lazy day relaxing in the sunny front garden with the occasional dip in the pool too!
The location is fabulous and was ideal for us. Right on the sea front with lovely views with every amenity you could require within walking distance. We found three gorgeous restaurants and ate their regularly: Gullivers Grillhouse, Pato do Oro Tapas and The Lobster pot. Delicious.
We loved the area of Golf Del Sur and found it a relaxing change to some of the more commercialised resorts. Plenty to do but not the crowds and noise a big resort.
All in all, we were over the moon with the villa and the location and will be back as soon as we can!
Owners Reply:
Renter Name : Fern
Overall Rating :
Renter Location : London, United Kingdom
Date : 2007-11-27
Couldn't fault the villa or it's location - it was exaclty what my family needed and asked for. Nice and quiet but every conceivable amenity was literally a short walk away.
The communication from the owner and management team was first class. Thank you Jon for everything you did which really helped make our holiday go as smoothly as possible.
We're already looking to re-book next year!
Owners Reply:
Renter Name : Ruth
Overall Rating :
Renter Location : Dunboyne, Ireland
Date : 2007-11-01
The house was fabulous and very decieving in size from the outside. It had everything you needed, a home from home! The garden was ideal, especially with three kids under 3! The communal pool area was huge and was grassed not paved, at the time we went we had it all to ourselves, perfect! We asked if there was a bbq and low and behold a brand new one appeared in the garden!I thought that was a lovely thought and really felt like we were being looked after. We would definitely like to stay there again!
Owners Reply:
Renter Name : Mark
Overall Rating :
Renter Location : Alva, United Kingdom
Date : 2007-10-05
My family had a lovely holiday in this villa which is probably the best we've stayed in. It is presented in pristine order and sparklingly clean.
Having read the last review, I think it's worth pointing out that unless you are Gordon Ramsey, the kitchen is well equipped and has everything required.
Hope to be back next year.
Owners Reply:
Renter Name : Craig
Overall Rating :
Renter Location : Derby, United Kingdom
Date : 2007-09-21
Just got back yesterday,we all had a wonderful holiday.Villa was excellant,everything described was accurate.Very clean and well equiped.Local information and welcome pack both very useful.Pool lovely,clean and quiet (had it to ourselves most of the time).Village of San Blas was good with enough restaurants,bars and evening entertainment to keep you busy,(Gullivers Grillhouse highly reccomended).Golf also excellant. A barbeque and a couple more sunloungers would have been nice otherwise we could not fault anything,thanks for a great hassel-free holiday.
Owners Reply:
Renter Name : Laura
Overall Rating :
Renter Location : Pencaitland, United Kingdom
Date : 2007-08-07
Perfect location for a relaxing holiday! The villa is bright, spacious & well furnished & it was great having the privacy of our own garden which had all day sunshine but also has a great pergola which gave us shade to eat or take a break from the heat! (A BBQ would have been a great bonus & maybe another couple of sunbeds) The pool area which is just a very short walk was excellent and never busy which suited us all with a large grass area to sunbathe or for the kids to play. A great variety of restaurants close by aswell as shops, tennis & golf and of course not forgetting the Ice Cream Parlour. We would definitely return to or recommend this villa to anyone looking for a relaxing, safe holiday. Thanks to Jon for a hassle free booking & holiday and also to the friendly staff who looked after our villa.
Owners Reply:
Renter Name : Jaime
Overall Rating :
Renter Location : Sevilla, Spain
Date : 2007-08-01
I just wanted to say thank you to Jon and his team for organsing a wonderful holiday. The villa was clean and spacious and it was fantastic to be able to sit and sunbathe in private in the garden all day! The kids loved it!
It's a nice and quiet villa but the resort centre is only just around the corner and has everything you need.
We hope to be able to come next year.
Owners Reply:
Renter Name : Shaunna
Overall Rating :
Renter Location : Isle Of Dogs, United Kingdom
Date : 2007-06-16
Wonderful villa. great location, superb service from the management company throughout.
A really trouble free relaxing holiday and just what was required to recharge the batteries!!
Spent 3 evenings at Gullivers Grill House just around the corner from the villa. What a fab restaurant!!
Thank you Jon. See you next year!
Owners Reply:
Renter Name : Robert
Overall Rating :
Renter Location : Lowestoft, United Kingdom
Date : 2007-06-09
Good villa, good position and good pool. It all made for a very relaxing and friendly holiday. One downside - no beach nearby.
Owners Reply:
Renter Name : Alan
Overall Rating :
Renter Location : Leicester, United Kingdom
Date : 2007-03-03
Booking was a joy - every email I sent with questions was replied to witin hours. Joining instructions were clear. On arrival the pack provided with all local info on was excellent and meant we didn't spend the first couple of days finding our way around.
The villa was spotless throughout and in a great location. How nice to have a bathroom per bedroom!!
We spent many pleasant afternoons sunning ourselves in the garden - a perfect place to relax. Also ideal for our little boy who could play in complete safety.
Thank you for a lovely holiday. Would definitely go back again
Owners Reply:
Renter Name : John
Overall Rating :
Renter Location : Tonbridge, United Kingdom
Date : 2006-09-19
I have just spent my honeymoon at this gorgeous villa! I know it can sleep 8 people but my wife saw it on the internet and fell in love with it! Actually is really nice for 2 people as 3 of the bedrooms are at the back so we just used the living room, kitchen and upstairs bedroom and it didn't fell too big at all.
Well, it was the perfect setting for our honeymoon and the villa was absolutely stunning! We took breakfast every morning on the upstairs balcony, watching the sun come up over the Atlantic! Gorgeous.
I could not fault anything about this immaculate villa. Needless to say, we will be coming back for our anniversary next year and hopefully many to come!!
Owners Reply:
Renter Name : Anthony
Overall Rating :
Renter Location : London, United Kingdom
Date : 2006-09-06
I booked this property at the last minute and could not believe my luck when I turned up!! What an absolutely stunning villa! I have stayed in many villas around the world and this is amongst the best I have ever been in.
A hugely spacious villa giving plenty of room for my family (my kids!) to stretch ou in. It has clearly had a lot of money spent on it recently as everything was brand new.
I was also very implressed with the location. The villa is very quiet and we enjoyed the serenity of the garden, however it's literally only a 2 minute walk to all the restaurants.
I could not fault anything about this villa and will definitely be returning.
Owners Reply:
Renter Name : John
Overall Rating :
Renter Location : Middlesborough, United Kingdom
Date : 2006-04-07
Great Place would stay again .
Owners Reply:
Renter Name : Alan
Overall Rating :
Renter Location : Ballymoney
Date : 2013-03-17
A very comfortable house, with lots of space. The communal pool is splendid and the area is quiet but not too far from entertainment if required. Great for families. Thoroughly recommended.
Owners Reply:
Renter Name : Mary
Overall Rating :
Renter Location : Isle Of Man
Date : 2012-10-09
Excellent value, cant wait to come back again, and avail of discount promised for our 3rd visit :)
Owners Reply:
Renter Name : Graham
Overall Rating :
Renter Location : Hale
Date : 2012-05-10
Thanks Jon, a great stay as always.
For anyone looking for great value for monye book this and youll find it!
Owners Reply:
Renter Name : Josie
Overall Rating :
Renter Location : Broadstairs
Date : 2011-11-08
Husband and wife (over70) with son,wife and boys 15 and14. We stayed for a week in October. We all said (When can we go again)!!!!
A wonderful apartment, spacious and everything we would want. The sea was fantastic swimming off the rocks in two small coves. The boys dived and snorkled and couldnt get enough of it. The weather was warm but we did have three over cast days which didnt seem to make much difference, we still swam. we look forward to our next vist in October again. Josie
Owners Reply:
Renter Name : Helena
Overall Rating :
Renter Location : Carnforth
Date : 2011-04-26
Have literally just returned from our holiday to Tenerife this morning and wanted to get straight onto the net to write this review.
All in all, we had an absolutely fantastic time. Upon arrival at the villa our excitement levels increased tenfold because it was simply beautiful. Clean, bright, nicely decorated and enormous! Each bedroom with an ensuite, huge open plan kitchen diner and living room, it was simply wonderful. The fridge was stocked with milk, bread, water and beer - really great as we arrived at night. There were kids beach toys left behind that we made use of, the kitchen was stocked with everything we needed, (had to borrow some tongs for the BBQ though)
Fantastic property for children, my boys are aged 2 and 4 and it was perfect, the garden is completely enclosed and the gate is pretty tricky to open so there was no worries about them escaping! We blew up the little paddling pool and they were happy as larry.
The community pool was not something we used, mainly because my parents own an apartment at Sunset View (nearby accommodation) and as they were there too we spent most days up there. Also, the seafront can be very breezy and the water was freezing. However, i imagine in the summer this would be really beautiful also, the pool area is grassy, with very comfortable lounge-beds, and again is completely enclosed so no escapees.
We had our linen changed and were not short of towels or anything at all really. If I HAD to make any constructive criticism, it would be this:
Two of the downstairs bedrooms had skylights with no blinds, this made afternoon naps a little difficult for some members of our group, and we were a little concerned at first that the kids would be waking up at 6am after being used to sleeping in darkness at home, luckily they were so knackered from the sun and swimming that this was not a problem!
The upstairs bedroom was without doubt the nicest room, with wonderful views and a great deal of storage space. Having no door on the bedroom or bathroom meant privacy was slightly less complete (not all members of our party were family) but again it did not really dampen the enjoyment. This open-ness of the upstairs bedroom also meant that noise levels were occassionally a problem if you wanted to sleep but the kids were up downstairs (a completely tiled house meant noise carried rather too well) Just want to clarify here - no one can see into the bedroom or bathroom from down the stairs as you get to the top of the stairs and go round a corner. I suggest that if you need your sleep, pick any of the other rooms, all are equally lovely and comfortable.
Finally, the television was a teeny bit problematic, with no sound on one of the channels for some reason. Usually wouldnt have even turned the tv on but we had bad weather for about 4 days. Was nice that there were some dvds to watch.
Overall, it was probably the best holiday we have had as a family. We have been to Tenerife before, to Mallorca and to Egypt, and this was without a doubt the best place and the best property we could have chosen. I am now about to book again for next year. :)
Thanks to the owners for offering such a lovely property.
Owners Reply: Dear Helena,
Thank you so much for the lovely feedback. As you know we try extremely hard to keep our villa as well maintained as possible.
We have now sorted the TV problem - the aerial just needed to be adjusted slightly. Next time just let me know and we will sort it immediately.
I am so glad that our villa is the best property you have holidayed in and look forward to welcoming you again.
Renter Name : Pat
Overall Rating :
Renter Location : Ilford
Date : 2010-09-26
I think the fact that we have stayed at this villa at least once a year for the past five or six years speaks for itself
Owners Reply:
Renter Name : Christian
Overall Rating :
Renter Location : Warrington
Date : 2010-07-09
Due to circumstances not controllable, this property was made available at short notice thanks to the assistance and kindness oj Jon Stewart. Although it was not were we originally wanted, the location was ideal and the property was maintained to a very high standard and made the holiday so much easier.
The location was ideal for everything, the Villa itself was clean and all home comforts available.
The rooms big and airy, plenty of air circulation and welcoming.
All the equipment was to a high standard and it was great geeting up in the morning and having breakfast on the patio, overlooking the sea with the sun on you.
Owners Reply:
Renter Name : Kerry & Iain
Overall Rating :
Renter Location : Rossendale
Date : 2010-04-28
This is a lovely Villa, it has all the mod-cons which help to take away the stresss of a normal self-catering holiday and is well equipped for large families like ours.
The garden is a perfect size, with a lovely patio and bbq and a sturdy gate to keep the kids in!
We had a lovely relaxing, extended holiday here (due to the volcano eruption) and found the owners and their staff extremely understanding and helpful during this time.
We would definitely recommend this Villa to other family and friends and would hope to use either this or one of your other properties in the future.
Owners Reply:
Renter Name : Kenneth
Overall Rating :
Renter Location : Sutton Coldfield
Date : 2010-04-03
Super pitch, accomodation spacious,all generally required facilities handy.
Dined twice at Gullivers & food & service was excellent, as was the Country Kitchen at the top of the square. The dish washer was out of order but as we intended to dine out, to wash the breakfast dishes was not a hardship.
My general comments may make things easier for future tennants are as follows.
Instuctions on some things were needed.
Washing m/c.
operating the locks on the rear patio doors.
pointing out that there were mosquito nets above the doors, I found them the day before we
left.
Owners Reply: Thank you for the lovely review and I am glad you enjoyed the villa. Sorry that the dishwasher broke down during your stay - this is now fixed.
There is a large information pack in the villa covering everything you need to know. The settings on the washing machines are very self explanatory. The locks on the patio door are the same as any patio door I have ever seen. Sorry if you did not see the mosquite blinds above the doors - you just pull them down.
We appreciate all feedback and if future guests struggle with the above then we will add to the information pack.
Thanks again and hope to hear from you soon.
Renter Name : Pat
Overall Rating :
Renter Location : Ilford
Date : 2009-05-18
This is the fourth or fifth time we have stayed in this property, which must give a good indication of what I think of it.
Owners Reply:
Renter Name : Nigel
Overall Rating :
Renter Location : Birmingham
Date : 2009-04-20
An excellent villa, internally very comfortable, fantastic view to the front of property, standard of furnishings were very good. As a family we could not find fault with this property
Owners Reply:
Renter Name : June
Overall Rating :
Renter Location : Reading
Date : 2009-04-10
This property is as described in the information provided, it is in a nice area which has facilities for all age groups.
If you wish to see the best that Tenerife has to offer you really need a car to get out & about, if you just need to chill then this is the villa for you as it is in a nice peaceful area within walking distance of lots of restaurants & bars, also a supermarket very close by.
Owners Reply:
Renter Name : Henk
Overall Rating :
Renter Location : Zevenbergen The Netherlands
Date : 2008-12-21
The property was very clean and the information to get there was good. Also the information about using the house and the region was personal and good.
Tips:
- with a big group one towel for the dishes is not much. We had to buy them.
- We had for one person no towels. There was no information were to get them.Information about who is watching the house nearby would be nice.
- the chairs outside got very filty by the weather. We had no good stuff to clean it, so we could sit on it.
- a list with what is in the house, so we can check it is also a tip. On this list we also can write down if something has been broken or something we missed by controlling wnen we arrived.
Just tips we were very satified about the house and the area around it.
Owners Reply: Hi Henk,
Thanks for your comments. After speaking to you at length and hearing how much you enjoyed the villa I didnt think you were going to rate it as anything but 5 star...but you must write what you think. All constructive feedback is welcome.
Just some comments in reply Firstly, you booked for 7 people and towels for 7 people were supplied. Secondly, you received arrival instructions with all local contact telephone numbers on, as well as having mine too. Thirdly, there are plenty of cleaning agents, sponges etc under the sink.
I am glad you found the villa very clean and that you were very satisfied. As discussed, hope to see you next May when you are thinking of returning.
Renter Name : Colin
Overall Rating :
Renter Location : Arbroath
Date : 2008-10-14
The property we choose was just what we were looking for, we have been to Golf Del Sur on many occasions so we knew the area, this villa was ideally placed and we couldn,t have asked for any more. Not sure what like it would be in the summer months as there was no A.C, but the ceiling fans were sufficient for October.
Owners Reply:
Renter Name : James
Overall Rating :
Renter Location : Huddersfield
Date : 2008-09-22
Excellent location, clean and roomy. Not disturbed. Swimming pool was excellent & we made a few freinds there, would like to return again one day. Thank You.
ps, Went to the opening day of the Siam Park, (fantastic)
Owners Reply:
Renter Name : N.
Overall Rating :
Renter Location : Enspijk
Date : 2008-03-09
The villa was a nice place to stay. Everything was perfectly clean. Spacious house, with much comfort.
Only minus: if your children need to sleep during the day, it is not possible to darken the rooms, either because the curtains are to light, or there is nog blinding at all.
overall we had a very pleasant stay
Owners Reply: Thank you for your feedback and I am glad you had a lovely time.
Just for the record, two bedrooms have sky lights and two bedrooms have curtains and a voile each - which we have found perfectly adequate for keeping out the light. (We have a little baby boy so the whole villa refurbishment was based on his safety and sleeping habits!!).
Hope you can make it back some time.
Renter Name : Tobias
Overall Rating :
Renter Location : Alingsås, Sweden
Date : 2007-11-28
Really nice place for a relaxing holiday, quiet area with all facilities in the neighbourhood. The villa was perfect with separate bathrooms for all bedrooms, well equipped kitchen and plenty of space for us (7 adults and 2 kids). The IKEA-interior and equipment made us Swedes feel really at home ;-)
Owners Reply: Thank you for your feedback which is much appreciated. We went to considerable expense to totally refurbish and refurnish he villa so we are really pleased with the very positive feedback we are getting.
For the benefit of others, after extensive searching around the island for good quality furniture we did opt for two items from IKEA - 3 of their most expensive and best quality leather sofas and their sturdiest single beds for the twin rooms. Also most of the kitchen utensils were bought there - but who doesn't do that....!?
Glad you had a lovely time and hope to see you again.
Renter Name : Pat
Overall Rating :
Renter Location : Ilford
Date : 2007-10-08
My only reservation would be, that had the villa been filled to capacity, if for example we had taken our daugther, son in law and grandchildren. Our idea of self catering is to cook using local foods in this case fish and shellfish. My husband and I did this and just about had enough dishes to serve food on. Had there been more of us , this would have been difficult. Personally I think every privately rented villa or apartment should have a caffetiere, an electric juicer a garlic press and egg cups. Owners shouldn't assume that the only thing english people will be cooking is bacon and eggs, although judging by the condition of the frying pans, they could be right.
The villa itself has been renovated to a very good standard and I would be more than happy to stay there in the future
Owners Reply: Thank you for your feedback.
I appreciate you rating the villa as 4 star and your comments about it being of very high standard.
My family and I spent at least 10 weeks of the year in our villa - including 4 weeks in a row at Christmas where there is between 6 and 8 of us. There is ample cooking equipment in the villa and whilst we do like the occasional round of bacon and scrambled eggs in the morning, ike you we mainly cook local foods.
We use a knife to chop garlic, a kettle for our coffee and a manual squeezer for juice. I dont eat boiled eggs but point taken - Ill be happy to provide them in the future.
Glad to know that you would be happy to stay in the future and look forward to hearing from you again.
Renter Name : Sadie
Overall Rating :
Renter Location : Teneriffe
Date : 2007-03-21
we had a wonderfull time. the villa was beautiful,, i would look into buying one myself one day !!
everything was perfect. no hastle holiday just what we needed
definatly 5 star rating x
Owners Reply:
Renter Name : Belinda
Overall Rating :
Renter Location : West Sussex
Date : 2006-10-27
Newly refurbished this villa was immaculate throughout. The kitchen is very well equipped and all the appliances are new. We found everything we needed for a very comfortable week, although a barbeque in the garden would be a great addition for the future! Lovely master suite on the top floor, with views of the sea. The shared pool is clean and well cared for and a quiet place to relax. Lots of shops, bars and good restaurants within easy walking distance of the villa. We met some of the staff who look after the villa and they are all very helpful. We would highly recommend this villa and look forward to going back ourselves.
Owners Reply:
0845 680 0354
info@tenerife-hols.co.uk